How it works
Turn any existing storage room into a self-service environment — in days, not months.
4,7 rating (200k+)
1M+ Bags Safely Stored
Focused on Safety
#1 Luggage Storage Solution
How it works
Turn any existing storage room into a self-service environment — in days, not months.
4,7 rating (200k+)
1M+ Bags Safely Stored
Focused on Safety
#1 Luggage Storage Solution
How it works
Turn any existing storage room into a self-service environment — in days, not months.
4,7 rating (200k+)
1M+ Bags Safely Stored
Focused on Safety
#1 Luggage Storage Solution
Instantly turn your luggage room into a self-service environment.
HotelsHero transforms your current luggage room into a modern, automated setup — no renovations or hardware needed.
Optimize Your Staff Efficiency
Optimize Your Staff Efficiency
Optimize Your Staff Efficiency
Enhance Luggage Storage Security
Enhance Luggage Storage Security
Enhance Luggage Storage Security
Possible Revenue with Optional Storage Fee
Possible Revenue with Optional Storage Fee
Possible Revenue with Optional Storage Fee
Boost Loyal Member Sign-ups
Boost Loyal Member Sign-ups
Boost Loyal Member Sign-ups
Deliver a Seamless Guest Experience
Deliver a Seamless Guest Experience
Deliver a Seamless Guest Experience
Ensure Regulatory Compliance
Ensure Regulatory Compliance
Ensure Regulatory Compliance
Trusted by
Trusted by
Trusted by
How it works
Use any existing room to create a self-service luggage experience — no hardware, no hassle.
01
01
01
Drop off
The guest arrives at your storage room
Drop off
The guest arrives at your storage room
Drop off
The guest arrives at your storage room
02
02
02
Guest scans QR code
We provide a unique QR code for your hotel, which can be placed on the luggage storage room door or at reception. No app installation is needed – it works directly from the smartphone camera and browser.
Guest scans QR code
We provide a unique QR code for your hotel, which can be placed on the luggage storage room door or at reception. No app installation is needed – it works directly from the smartphone camera and browser.
Guest scans QR code
We provide a unique QR code for your hotel, which can be placed on the luggage storage room door or at reception. No app installation is needed – it works directly from the smartphone camera and browser.
03
03
03
Information & Optional Insurance
The guest enters their personal information and has the option to add insurance for extra peace of mind.
Information & Optional Insurance
The guest enters their personal information and has the option to add insurance for extra peace of mind.
Information & Optional Insurance
The guest enters their personal information and has the option to add insurance for extra peace of mind.
04
04
04
Access & storing
Once the booking is completed, the guest receives access to the storage room either via a code or QR code, or they can show proof of booking to staff before leaving their luggage.
Access & storing
Once the booking is completed, the guest receives access to the storage room either via a code or QR code, or they can show proof of booking to staff before leaving their luggage.
Access & storing
Once the booking is completed, the guest receives access to the storage room either via a code or QR code, or they can show proof of booking to staff before leaving their luggage.
05
05
05
Pick-up / Departure
The guest can retrieve their luggage at any time, either by using their access to the room or by showing proof of booking to the staff.
Pick-up / Departure
The guest can retrieve their luggage at any time, either by using their access to the room or by showing proof of booking to the staff.
Pick-up / Departure
The guest can retrieve their luggage at any time, either by using their access to the room or by showing proof of booking to the staff.
Try it yourself
Scan the code with your smartphone and simulate the guest experience.
On a mobile device?
What our partners say about us
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
What our partners say about us
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
What our partners say about us
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
“HotelsHero's intuitive platform not only aligned with our self-service model but also elevated it, allowing guests to enjoy their stay with complete peace of mind.”
Peter Sams
Front Desk Manager, Absalon & Annex hotel
“We, at Zleep Hotel Hillerød, are very happy with our collaboration with HotelsHero. With the QR code from HotelsHero on the door of our luggage room, which is located in the basement of the hotel, our staff saves time and we can offer our guests a secure and well-functioning system.”
Sofie Rafn Olsen
Hotel Manager, Zleep Hotel Hillerød
"This service ensures that guests can easily and conveniently store their baggage before and after their stay, and our skilled employees will have more time to help and serve our guests with other tasks.”
Jeanette Birkedal
Manager, Danhostel Copenhagen City
“LuggageHero has not only reduced the time spent handling guests' luggage at reception. It has also improved our service. Guests no longer have to queue at reception to collect their luggage and rush to the airport - minutes are precious to our guests!”
Barbara Vestphael Christensen
Hotel Manager, Zleep Hotel Lyngby
Frequently asked questions
What is HotelsHero?
What is HotelsHero?
What is HotelsHero?
How does HotelsHero work?
How does HotelsHero work?
How does HotelsHero work?
Is HotelsHero secure?
Is HotelsHero secure?
Is HotelsHero secure?
Can my guests have insurance when storing in the self-storage area?
Can my guests have insurance when storing in the self-storage area?
Can my guests have insurance when storing in the self-storage area?
Do I need to charge fees for luggage storage to use HotelsHero?
Do I need to charge fees for luggage storage to use HotelsHero?
Do I need to charge fees for luggage storage to use HotelsHero?
What is the cost for hotels to use HotelsHero?
What is the cost for hotels to use HotelsHero?
What is the cost for hotels to use HotelsHero?
Do I need a lock for our storage room?
Do I need a lock for our storage room?
Do I need a lock for our storage room?
Want to know more? Let's talk
Just fill in the form and one of our excellent Heroes will get back to you.
Want to know more? Let's talk
Just fill in the form and one of our excellent Heroes will get back to you.
Want to know more? Let's talk
Just fill in the form and one of our excellent Heroes will get back to you.